FAQ's

Frequently Asked Questions

What is liquidation merchandise?

Liquidation merchandise includes overstock, shelf pulls, customer returns, and closeout items from major retailers. These products are sold at discounted prices to clear inventory.

What condition are your products in?

We clearly disclose the condition of every item we sell. Products may be:

New/Unopened: Brand new in original packaging
Like New: Opened but unused or lightly used
Shelf Pulls: Removed from retail shelves, may have minor packaging wear
Customer Returns: Previously purchased and returned; condition varies and is described in the listing

We believe in complete transparency—what you see is what you get.

Do you offer refunds or returns?

Due to the nature of liquidation sales, all sales are final unless an item arrives damaged or significantly different from its description. Please review product descriptions carefully before purchasing. Contact us within 48 hours of delivery if there's an issue.

How often do you add new inventory?

We add new products regularly! Inventory changes frequently based on what we source from our partners. Follow us on social media or check back often to see the latest deals.

Can I buy in bulk or purchase pallets?

Yes! We offer bulk purchasing options and full pallets for resellers (pallet sales coming soon). Contact us directly for pricing and availability.

Do you sell on other platforms?

Yes! You can find us on eBay, Poshmark, Etsy, Depop, Whatnot, and Facebook Marketplace. Links to all our selling platforms are available in the footer of our website.

How do I track my order?

Once your order ships, you'll receive a confirmation email with tracking information. You can use this to monitor your package's delivery status.

What payment methods do you accept?

We accept all major credit cards, debit cards, and other payment methods available through our secure checkout.

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